FAC FCIB Status

All Systems Operational

FCIB/CIBC Merchants Operational

FAC Gateway Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 18, 2024

No incidents reported today.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

FAC Notification - System Maintenance - May 11, 2024 1 AM-2 AM ADT

Completed - The scheduled maintenance has been completed.
May 11, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 04:00 UTC

Scheduled - To our valued clients,

Please note that we will be undergoing a period of maintenance on:

**Saturday, May 11, 2024 - 1:00 AM ADT to 2:00 AM ADT (GMT-3)**

During this period of maintenance, there may be an interruption to service.

If you have any questions, please do not hesitate to contact us at support@fac.bm.

Thank you for your continued support.

The FAC Operations team.
May 3, 19:15 UTC

May 10, 2024

No incidents reported.

May 9, 2024

FAC MERCHANT NOTIFICATION - MAINTENANCE - FCIB

Completed - The scheduled maintenance has been completed.
May 9, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 07:00 UTC

Scheduled - To our valued clients,

The Bank have advised that their systems will be undergoing a period maintenance during the following time period. During this period of maintenance, there will be an interruption to processing.

If you have any questions, please do not hesitate to contact us at support@fac.bm
May 9, 00:22 UTC

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.